Miles Chu

GTM Strategy, Revenue Operations, AI Workflow Builder

San Francisco Bay Area, CA · milesdchu@gmail.com

Work

Latest

OpenAI

Member of GTM Staffexecutive pipeline reporting, RevOps intake, SFDC PoC systems

Oct '25 - Feb '26

AI-assisted operating workflowsGoogle Apps Script, Slack routing, Custom GPT workflows

Oct '25 - Feb '26

Docusign

Sales Strategy and Operations Analystterritory investment, global pipeline analytics, executive reporting

Jan - Oct '25

IBM

ConsultantGTM playbooks, GenAI transformation roadmap, LLM support

Oct '22 - Dec '24

Sales Operations and Enablement LeadIBM Consulting Advantage, Solution Architect Craft

Oct '22 - Dec '24

Consulting platform enablementonboarding workflows, SME sessions, 50+ solution architects

Oct '22 - Dec '24

Earlier

Esri

Business Strategy and Analytics Interncampaign pipeline, lead conversion, Salesforce and Power BI

Jun - Sep '21

UC Riverside

B.S. Business Administrationmarketing concentration

Sep '18 - Mar '22

Impact

$250M+

OpenAI pipeline decisions

Owned coverage, hygiene, and risk metrics for Head of RevOps and CRO cadence.

45-50%

Faster RevOps intake

Automated request triage across Google Sheets, Apps Script, and Slack workflows.

30%

Salesforce efficiency lift

Automated Proof-of-Concept lifecycle work with SFDC status logic and schema-powered tooling.

$150M+

Docusign territory decisions

Reduced reporting cycle time and redesigned SQL-driven forecasting models for GTM leaders.

$2.3M+

IBM incremental revenue

Designed account strategies and standardized GTM playbooks across 3 segments.

800+

Hours removed annually

Built SQL-driven KPI tracking and reporting automation while scaling AI workflows to 220+ users.

Skills

GTM Ops

Salesforce, forecasting, pipeline analytics, rhythm of business

RevOps

Analytics

SQL, Snowflake, MySQL, Tableau, Power BI, Excel, Google Sheets

BI

Automation

Google Apps Script, Slack API, n8n, Docker, Jira

Ops

AI Systems

OpenAI API, Codex, Claude Code, Custom GPTs, MCP workflows

AI

Operating Model

Intake triage, human review loops, executive ROB, governance KPIs

Adoption

Certs

Salesforce Admin, Marketing Cloud Admin, Business Analyst, Associate, AI Associate

SFDC

Languages

English, Mandarin Chinese

Fluent